Our Care and Support
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Our Care and Support

Our Approach to Aged Care

All care we deliver at Freedom is evidence-based and follows the principles of best practice. This is defined by the Australian Nursing and Midwifery Association as, “using the best available evidence in order to provide clinicians with evidence-informed recommendations that support clinical practice and guide practitioner and patient decisions regarding appropriate healthcare in specific clinical practice settings and circumstances”.

We utilise recognised best practice guidelines from recognised organisations such as the Wounds Australia and The Joanna Briggs Institute, in the development of our care delivery procedures.

Every aspect of life in a Freedom Aged Care community is based on sound care governance principles. Care governance is a framework through which organisations are accountable for continually improving the quality of their services and safeguarding high standards of care. Care governance aims to prevent harm and promote safety and quality and is dependent on high levels of transparency and accountability. At Freedom, we value your input into our care and service delivery to ensure that we’re consistently meeting your requirements and exceeding your expectations.


Our Values and Culture

We’re strong advocates of supporting you to live independently, for as long as you are able. We help you to carry out activities that complement your own lifestyle; be that on a physical, social or psychological level. Imagine, care and service according to your assessed needs, delivered by friendly, professional staff in your own home – now that’s freedom!

Freedom culture is the enduring value and priority that Freedom staff, at all levels of the organisation, place on delivering the Freedom promise. This includes enabling residents to live the life they choose based on an ethos of love, decency respect and kindness.


What makes us a Unique Aged Care Provider?

At Freedom, the health and wellbeing of our community members is at the heart of everything we do.

We provide supported living communities within Retirement Village settings – known as Home Care Communities. Our Home Care Communities allow you to live independently while being confident that a dedicated team are on hand 24 hours, 7 days a week, when you need them.

We encourage our community members to celebrate their abilities rather than focusing on their limitations; fostering a nurturing, flexible culture across all of our locations.


Meet our Freedom family

Love, Decency, Respect, Kindness.These are not just words to us. They are the values we live by, the values that drive everything we do every single day for those we lovingly call our Freedom family.
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